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How does DHport’s escrow purchase flow work and why does it matter to me?

How does DHport’s escrow purchase flow work and why does it matter to me?

Escrow is a fundamental part of DHport’s Buyer Protection program. The way it works is simple. When you place an order, your money is paid to DHport and held by us in our secure bank account. The seller then processes your order and dispatches your products to you. After receiving your order, you confirm you are satisfied with your products and notify DHport.

The ability to hold your payment from the seller in a secure escrow account and until your order is successfully delivered is very important for a number of reasons, including:

  • • Your payment information is given only to DHport and never to your seller
  • • Your money is held safely by DHport until your order arrival is confirmed
  • • Your seller is serious about completing your order and cannot run off with your money
  • • Your seller is motivated to fulfill your order efficiently in order to receive payment sooner
  • • You have leverage when opening a dispute or requesting a refund should you be unhappy with your received products

Does it cost anything to use DHport’s escrow service?

How does DHport’s escrow purchase flow work and why does it matter to me?

All purchases on DHport by default are automatically made via our secure escrow process. Our escrow protection service is absolutely free and provided at no extra cost to you.

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