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Why can't I pay for delivery-to-door orders that are transported by air/sea?

If you choose air/sea transport to deliver your order to door, you should first request the shipping cost for your order. You can only pay for your order after the shipping cost is confirmed.

You need to enter in your contact details when requesting shipping cost so that we can contact you if necessary. We will confirm the shipping cost for you within 2 working days, and inform you by phone, email or internal message after confirmation. Please note that shipping costs for air/sea transport usually fluctuate. Therefore, the shipping costs we provide can only remain valid for 15 days. Please make payment as soon as possible after you receive our confirmation notice for the shipping cost.

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